Providing advice on the right emergency system to an emergency agency or organization is a serious responsibility. In today’s environment, many of the products or systems that were developed 10-20 years ago are so out of touch with what is required today.
The importance of the right system cannot be overstated, because incidents and emergencies are no longer restricted to one location or centralized. The required system must be capable of covering all situations and be capable of expanding as the incident or emergency grows. Without such a system, emergency personnel cannot make the right decisions or direct the right resources to the right places at the right time.
Cost is important, because if the system is too expensive to purchase and to set up, the decision to purchase a system ‘just in case’, keeps being postponed. If your client ends up with a system they cannot implement quickly and easily then when an incident or emergency occurs the emergency personnel will fall back to what they are familiar with: their manual system using paper, phones, faxes, email and radios.